From the category archives:

Configuration

SmartVault Drive performance is slow or sluggish on a Windows 7 computer

Symptom

SmartVault Drive performance is slow or sluggish on a Windows 7 computer. Read the rest of this article…

Error: 0×80040420 The QuickBooks user has denied access

Symptom

Error: 0x80040420 The QuickBooks user has denied access. This application is not allowed to login automatically. Check the qbsdklog.txt file for possible additional information. Read the rest of this article…

SmartVault Toolbar does not display in QuickBooks

Symptoms

  • The SmartVault Toolbar does not display in QuickBooks company files that have been added to SmartVault.
  • You added a new QuickBooks company file to SmartVault, but the SmartVault Toolbar does not display in QuickBooks when you open the company file.
  • You upgraded your SmartVault Desktop software from version 3.0 or lower to version 3.1 or higher, and now you have one or both of the following issues:
  • The SmartVault Toolbar now does not display in QuickBooks when you open the QuickBooks company file.
  • When you add new QuickBooks company files to SmartVault, the SmartVault Toolbar does not display in QuickBooks when you open the company file.
  • You are working in a hosted environment, and when you add new QuickBooks company files to SmartVault, the SmartVault Toolbar does not display when you open the company file.
  • SmartVault displays the following error message: Error: This application has not accessed this QuickBooks company data file before. The QuickBooks administrator must grant an application permission to access a QuickBooks company data file for the first time. After closing this message, the QuickBooks company file opens and the SmartVault toolbar is gray or inactive.

    • Read the rest of this article…

    Error: No Network Connection displays even if you have access to the Internet

    Symptom

    Error: No Network Connection displays even if you have access to the Internet. Read the rest of this article…

    Scanned letter-sized document displays as a legal-sized document

    Symptom

    When scanning a letter-sized document, the document image displays as if it was scanned as a legal-sized document, the actual image is reduced, and when the image is printed, the document is too small to read. Read the rest of this article…

    Expanding folders in the SmartVault portal Advanced view tree pane does not allow scrolling with many folders enumerated

    Symptom

    Expanding folders in the SmartVault portal Advanced view tree pane does not allow scrolling with many folders enumerated. Read the rest of this article…

    Re-integrating a QuickBooks company file with SmartVault

    Occasionally a QuickBooks company file that has previously been integrated with SmartVault may need to be re-integrated with SmartVault. Read the rest of this article…

    Error: COMException (0x8004041A): This application does not have permission to access QuickBooks

    Symptom

    Error: COMException (0x8004041A): This application does not have permission to access QuickBooks Read the rest of this article…

    SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer

    Symptom

    SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer. Read the rest of this article…

    Error: Could not load file or assembly ‘System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ or one of its dependencies

    Symptom

    Error: Could not load file or assembly ‘System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ or one of its dependencies. Read the rest of this article…

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