From the category archives:

Windows 7

Error: System.Runtime.InteropServices.COMException (0×80040154): Class not registered (Exception from HRESULT: 0×80040154 (REGDB_E_CLASSNOTREG))

Symptoms

  • Error: System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) displays when you click the Attach (paperclip) icon on the SmartVault Toolbar or when you open the SmartVault Inbox and then click Add.
  • The SmartVault Toolbar displays as active, but when you click the Attach (paperclip) icon on the SmartVault Toolbar, nothing happens. (The Attach Documents dialog box does not display.)
  • After you double-click on the Documents (folder) icon on the SmartVault Toolbar to open the Documents List dialog box, when you click Add nothing happens.
  • When you open the SmartVault Inbox and then click Add, nothing happens.

Note: When these symptoms occur, you can still upload documents to SmartVault by dragging and dropping documents onto the SmartVault Toolbar or by dragging and dropping documents into the SmartVault Inbox.
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SmartVault Drive performance is slow or sluggish on a Windows 7 computer

Symptom

SmartVault Drive performance is slow or sluggish on a Windows 7 computer. Read the rest of this article…

Error message displays when trying to map a SmartVault Drive

Symptom

  • Error message displays when trying to map a SmartVault Drive
  • Error: The folder you entered does not appear to be valid displays when trying to map a SmartVaut Dirve on a computer running the Windows XP operating system.
  • Error: The operation being requested was not performed because the user has not been authenticated displays when trying to map a SmartVault Drive on a computer running the Windows Vista or Windows 7 operating system.

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SmartVault Drive is locked and Windows Explorer is not working

Symptom

  • SmartVault Drive is locked and Windows Explorer does not work when you click on the SmartVault Drive.
  • Location is not available. DriveLetter is not accessible. Access is denied displays when you click on the SmartVault Drive, where DriveLetter is the drive letter for your SmartVault Drive.

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