From the category archives:

Windows XP

Error: System.Runtime.InteropServices.COMException (0×80040154): Class not registered (Exception from HRESULT: 0×80040154 (REGDB_E_CLASSNOTREG))

Symptoms

  • Error: System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)) displays when you click the Attach (paperclip) icon on the SmartVault Toolbar or when you open the SmartVault Inbox and then click Add.
  • The SmartVault Toolbar displays as active, but when you click the Attach (paperclip) icon on the SmartVault Toolbar, nothing happens. (The Attach Documents dialog box does not display.)
  • After you double-click on the Documents (folder) icon on the SmartVault Toolbar to open the Documents List dialog box, when you click Add nothing happens.
  • When you open the SmartVault Inbox and then click Add, nothing happens.

Note: When these symptoms occur, you can still upload documents to SmartVault by dragging and dropping documents onto the SmartVault Toolbar or by dragging and dropping documents into the SmartVault Inbox.
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Error message displays when trying to map a SmartVault Drive

Symptom

  • Error message displays when trying to map a SmartVault Drive
  • Error: The folder you entered does not appear to be valid displays when trying to map a SmartVaut Dirve on a computer running the Windows XP operating system.
  • Error: The operation being requested was not performed because the user has not been authenticated displays when trying to map a SmartVault Drive on a computer running the Windows Vista or Windows 7 operating system.

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SmartVault Drive is locked and Windows Explorer is not working

Symptom

  • SmartVault Drive is locked and Windows Explorer does not work when you click on the SmartVault Drive.
  • Location is not available. DriveLetter is not accessible. Access is denied displays when you click on the SmartVault Drive, where DriveLetter is the drive letter for your SmartVault Drive.

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SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer

Symptom

SmartVault Toolbar does not display in QuickBooks when using QuickBooks on a Windows XP computer. Read the rest of this article…

SmartVault Toolbar covers some information on the right side of the QuickBooks user interface

Symptom

SmartVault Toolbar covers some information on the right side of the QuickBooks user interface. Read the rest of this article…

Error: System.Runtime.InteropServices.COMException (0×80040408)

Symptoms

  • Error: System.Runtime.InteropServices.COMException (0x80040408)
  • Could not start QuickBooks.

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