Error: You are not viewing an entry that supports attaching documents

Symptom

Error: You are not viewing an entry that supports attaching documents.

Cause

This error typical displays when you try to scan and attach a document to an unsupported QuickBooks entry.

Resolution

To resolve this issue:

• Scan and attach the document to a supported QuickBooks entry. For more information about supported QuickBooks entries, see http://help.smartvault.com/docs/documenttypes.pdf.

Knowledge Base ID

KB121