Error: The program can’t start because MSVCR71.dll is missing from your computer

Symptom

Error: The program can't start because MSVCR71.dll is missing from your computer.

Resolution

To resolve this issue:

  • Reinstall the SmartVault Desktop software.
  • If you computer is running the Windows 7 32-bit or 64-bit operating system and this error still displays after you reinstalled the SmartVault Desktop software, contact SmartVault Support.

Knowledge Base ID

KB175

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