Some users have experienced issues logging in to the SmartVault service. These issues may be:
Cannot Access the SmartVault client portal. You may be getting unusual issues with the way your vault displays, or the information will not load (it shows a spinning icon indefinitely), or you are still receiving a message about maintenance.
The SmartVault Mapped drive will no longer connect
The SmartVault Launchpad will not open.
To resolve the issue, follow the steps in this section.