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Microsoft update KB3076895 causing freezing issue in Windows Server 2008 R2 and SmartVault

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Overview

Microsoft's latest security update (KB3076895) causes issues when SmartVault is installed and running on Windows Server 2008 R2. Some of the symptoms exhibited are:

  • Server hangs and a forced boot is required
  • User profiles are unable to log off
  • The SmartVault Drive becomes unresponsive or disconnects
  • The SmartVault application hangs and will not force close
  • Explorer.exe becomes unresponsive

 

 

Solution

Microsoft has acknowledged the issues with KB3076895 and has released a fix.  Please click on the link below to find how to obtain hotfix KB3090303.

 

https://support.microsoft.com/en-us/kb/3090303

 

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Last modified
17:11, 1 Sep 2015

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