These steps will show you how to uninstall and then re-install the SmartVault application:
Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
Locate SmartVault in the list, select it, then click Uninstall
To install the SmartVault Desktop software :
If you work in a hosted QuickBooks environment, have your QuickBooks hosting provider install the SmartVault Desktop software in your hosted environment. Also install the SmartVault Desktop software on your local computer if you want to use the SmartVault Drive to upload documents to your portal or use the SmartVault Inbox to scan and upload documents into your hosted environment.