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Home > Support > Knowledge Base and Known Issues > SmartVault Toolbar for QuickBooks Desktop Toolbar is Missing > Run Fix QuickBooks Registration Utility

Run Fix QuickBooks Registration Utility

Overview

Manually run the Fix QuickBooks Registration utility from the SmartVault system tray. 

This fix will automatically take the necessary steps to add the registration file to the correct location.

Goal

Must be local administrator and ensure that if you're on a hosted or shared server all other SmartVault users are not connected.

First Step

End the QuickBooks processes running in the background.

  1. Right-Click mouse.png anywhere in the blank space on the bottom toolbar and click on Start Task Manager.

    open_task_manager.png

    open_task_manager2.png
     
  2. Go to Processes or Details tab and click on the tab depending which version of Windows you have.
  3. Select the QuickBooks processes and click on End Process or End Task as shown in the screenshot below. 

    task_manager_qb.png
     
  4. Make sure only QuickBooks (QBW32.EXE) processes are ended and then close Task Manager.
     

Second Step

Run the Fix QuickBooks Registration tool in SmartVault by completing the following steps:

  1. In the bottom right-hand corner of your computer desktop (in the notification area by your clock) click on the up arrow pointing upward and Right-Click mouse.png on the SmartVault keyhole icon.
  2. Click Actions Fix QuickBooks Registration.

    fix_qb_registration.png
     
  3. If Windows displays an “Allow this application to make changes” message, click Yes or OK.
  4. The verification message “Your computer is ready for use” should display.

Third step

  1. After the verification message displays, complete the following steps:
    1. Click Start ► Programs ► SmartVault ► SmartVault Launchpad, and then sign in to SmartVault.
    2. Reopen QuickBooks.
    3. Answer security question (if prompted) about allowing SmartVault to run.

The SmartVault Toolbar should now display in QuickBooks.

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Last modified
09:50, 21 Oct 2016

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