Follow the steps below to work around an issue where the clients can no longer view their file(s) and folder(s). The user must at least be a "Guest" license in order to send the user a link to their specific folder.
This issue is scheduled to be resolved by 9:00 PM central standard time. We do apologize for any inconvenience in advance. If you need any assistance, do not hesitate to open a ticket, call us at 1-888-607-4275 option 2 for support, or jump in LiveChat.