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SmartVault Customer Center

Manually Check for Updates to SmartVault


Your SmartVault desktop software is updated automatically every time SmartVault runs or your computer is restarted. If the computer is left on, it will automatically check for updates between the hours of 2 a.m. and 4 a.m. If SmartVault does not automatically update, you will need to manually check for updates and install them.

Please Note: If you are using SmartVault in a hosted environment, you will need to contact your cloud hosting provider (Right Networks, CloudNine, InsynQ, Swizznet, etc.) and ask them to update the SmartVault for Windows Desktop Client for you.


  1. Open the SmartVault Launchpad.

  2. Right-click on the SmartVault Taskbar Icon in the lower right hand corner of your screen

    SV Icon in Windows Taskbar 02.png
    • If you are not signed in, the SmartVault Icon will look grayed out, like this: SV Taskbar Icon - Signed Out.png
  3. Select Check for updates... in the resulting pop-up menu.

    SV Taskbar Icon - right click.png
  4. The SmartVault Updater might indicate that your version of SmartVault is current.

    WDC Client Updater - no updates 02.png
  5. Or, the SmartVault Updater might indicate that your version of SmartVault is out-of-date. The update will automatically download.

    WDC Client Updater.png
  6. Click OK to install the update and then follow the installation wizard's instructions to complete the installation of the update.

If you are still having issues updating, contact support at: