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SmartVault Customer Center

Retrieve Activation E-mail

Getting the Activation email

When you first sign up for a SmartVault account or are invited to an existing account, you should receive an e-mail  from to activate your account. If not you can have it resent to you by going to the sign in page at


  1. Enter your email address with a random password and press Enter.
  2. You will get a message confirming it has been sent.
  3. If you do not get that message, you either have not been invited with that email or you have already created a password.
  4. If you have created a password and were invited with this email, you can request a password reset.
  5. You should then receive an email within an hour, typically less than 15 minutes.
  6. If you don't see the email, check your junk/spam box. Check with your spam filter or email provider, if you have one to have them release any emails from
  7. Check with the person who invited you to ensure that they have your email invited and spelled correctly.

Some additional tips:

Add to your safe senders list or to your address book to help ensure delivery.

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