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Microsoft update KB3076895 causing freezing issue in Windows Server 2008 R2 and SmartVault

Overview

Microsoft's latest security update (KB3076895) causes issues when SmartVault is installed and running on Windows Server 2008 R2. Some of the symptoms exhibited are:

  • Server hangs and a forced boot is required
  • User profiles are unable to log off
  • The SmartVault Drive becomes unresponsive or disconnects
  • The SmartVault application hangs and will not force close
  • Explorer.exe becomes unresponsive

 

 

Solution

Microsoft has acknowledged the issues with KB3076895 and has released a fix.  Please click on the link below to find how to obtain hotfix KB3090303.

 

https://support.microsoft.com/en-us/kb/3090303