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System.Runtime.InteropServices.COMException (0x80040408)

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Overview

Error: System.Runtime.InteropServices.COMException (0x80040408)

Could not start QuickBooks.

 

This error is typically caused by some or all of the following conditions:

  • Vista User Account Control (UAC) is disabled.
  • The logged in user to the system belongs to the “Admin” group.
  • The QuickBooks company file you are trying to open is in a Protected folder in a network environment.

 

Resolution

 

For Windows Vista, complete the following steps:

  1. Ensure that Vista User Account Control (UAC) is enabled. For more information about enabling UAC, see http://www.howtonetworking.com/vista/disableuac.htm.
  2. Ensure that the user logged in to the system is not an administrator or member of the “Admin” group.
  3. Ensure the QuickBooks company file is in a PUBLIC folder in a network environment or aPRIVATE (Home) folder in a single-user environment.

 

For Windows XP, complete the following steps:

  1. Close QuickBooks and exit out of SmartVault.
  2. Browse to ProgramFiles>IntuitQuickBooks>VersionComponents>RegisteredUI.
  3. Rename the file UI_sdk_smartvault<bunchofnumbers>.SYS </bunchofnumbers>to OLD_UI_sdk_smartvault<bunchofnumbers>.SYS</bunchofnumbers>.
  4. Restart QuickBooks and sign in to SmartVault.