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The local Device Name has a Remembered Connection to Another Network Resource

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Overview

The local device name has a remembered connection to another network resource

Exception: System.ComponentModel.Win32Exception: The local device name has a remembered connection to another network resource

Cause

This error indicates that you already have a drive mapped to 
SmartVault with a different SmartVault user id. 

Resolution

Please disconnect the previous connection before mapping with these credentials.

To disconnect the mapped drive,

  1. Right click on the SmartVault icon in the systray (lower right of your Desktop screen, near the clock)
  2. Select Disconnect Mapped Drive.​
  3. Right click on the SmartVault icon in the systray, select options.
  4. Under the Preferences tab, Uncheck the box that says "remember my user name".  Click OK. 
  5. Then try to map the drive again from the SmartVault Launchpad.
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Last modified
15:18, 16 Apr 2014

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