When you try to look at the details of a client in the Dashboard or try to choose the Open Client in Portal option in the SmartVault Connected Desktop, you get the following error message.
Error: Object not found
This may be happening because a tax engagement has been deleted from the client vault.
To resolve the issue, follow the steps in this section.
If you continue to get this error after the above steps, then please send use the URL link from the address bar when you click the client Info. You can send the URL to firstname.lastname@example.org with the error details.
This will help us identify the problem with the specific client.